Terms and Conditions

User Agreement

By using the Hari Radhe Mobile Application hereinafter referred to as “this application”, you accept these terms and conditions ("Agreement") and our Privacy Policy. This Agreement is between you and Aryavrat Infotech Pvt. Ltd. with its Regd Address as 217, Metropolis Tower, Ajmer Road, Jaipur, India - 302019 (owner of Hari Radhe) (referred to in this Agreement as "we", "us" or "our"). We may change these terms at any time, and changes will be posted on the Application. By continuing to use the Application, you agree to be bound by the changes.

By accessing this App and/or using the Services, you hereby agree:

  • That you have read and agree to be legally bound by these Terms of Use and
  • That you are the user of the Site, App and/or Services and are 18 years or above.
  • If you do not accept these Terms of Use, please leave the Site, App and/or discontinue use of the Services immediately.

Parties involved

The consumer who downloads, uses, subscribes to or agrees to / avails services of/ purchases, places orders through this Application Owner of Mobile Application Hari Radhe - Aryavrat Infotech Pvt. Ltd.

The term the Application, this Application, Our Application, app wherever appearing in the Agreement refers to “Hari Radhe Application”.

Registration and User Requirements

You must be a registered member to make orders and access the features of this Application. You will provide us with personal information including your name, address, and a valid email address. You must ensure this information is accurate and current. By using this Application and its associated functionality, you grant your express consent to us to send you direct marketing communications to the email address you provide, from which you may unsubscribe at any time.

To register an account and use the Application you must be at least 18 years old, and have capacity to enter into a legally binding agreement with us.

Access and use of the Application

You must only use the Application through the interfaces provided by us and in accordance with these terms and any applicable law.

We may refer fraudulent or abusive or illegal activity to the relevant authorities. You are solely responsible for the activity that occurs on your account (including orders placed using your account), and you must keep your account password secure. We are not responsible for any unauthorised activity on your account if you fail to keep your account login information secure.

You must not use another member's account without our, and/or the other user’s, express permission. If you suspect or become aware of any unauthorised use of your account or that your password is no longer secure, you must notify us immediately and take immediate steps to re-secure your account (including by changing your password).

We do not warrant that the services provided by the Application will be available at all times and without disruption.

Your Status

By placing an order through Our Site, you warrant that:

  • you are legally capable of entering into binding contracts; and
  • you are at least 18 years old;
  • you are resident in one of the Service Areas and
  • you are accessing our Platform from that areas

Information on this Mobile Application

Information about goods is based on material provided by third party merchants, suppliers and product manufacturers. Except as required by law we cannot be held responsible for inaccuracies or errors caused by incorrect information supplied to us or by these third parties.

You agree to make your own enquiries to verify information provided and to assess the suitability of goods before you order the goods.

Due to photographic and screen limitations associated with the representation of goods, some actual goods may differ to a small extent in visual appearance (for example in colour) from the way they appear on the Application. In addition, where it is suitable to do so, some depictions of products are created or chosen by us for promotional purposes, and may not be an exact representation of the product received.

We do not warrant, endorse, guarantee or assume responsibility for any product advertised or offered by a third party through the Application. We will not be a party to or in any way responsible for monitoring any transaction between you and third party merchants of goods and services.

Except as required by law, in no event shall we, our affiliates and related entities or our suppliers be liable for any loss or any special, incidental or consequential damages arising out of or in connection with our Application or this Agreement (however arising, including negligence). You agree to accept sole responsibility for the legality of your actions under the laws that apply to you. You agree that we, our affiliates and related entities or our suppliers have no responsibility for the legality of your actions.

Indemnity

You will at all times indemnify, and keep indemnified, us and our directors, officers, employees and agents from and against any loss (including reasonable legal costs and expenses) or liability incurred or suffered by you or by us arising from any claim, demand, suit, action or proceeding by any person against you or us where such loss or liability arose out of, in connection with or in respect of your conduct or breach of this Agreement.

Placing Orders

You are responsible for all orders placed on your account, including for any discrepancies or errors in your order caused by you.

The promotion of goods or services on the Website does not constitute an offer to sell. It is an invitation to treat only.

You must review your order carefully before placing it. Once an order is confirmed, you are unable to cancel or change it.

Price, Payment and Use of Discount/Coupon Codes

The prices of goods, delivery and other charges shown are in Indian Rupees

Intellectual Property

All content, graphics, user and visual interfaces, photographs, trade marks, logos, sounds, music, artwork, and computer code, including but not limited to the design, structure, selection, coordination, expression and arrangement of such material contained or used in the Application is either owned, controlled, or licensed to Hari Radhe , or is otherwise subject to the intellectual property rights of third parties and is protected by copyright, patent and trade mark laws and various other intellectual property rights. We reserve all intellectual property rights, including but not limited to, copyright in material and/or services provided or authored by us. Nothing in the Agreement gives you a right to use any of our marketing material, business names, trademarks, logos, domain names or other distinctive brand features.

Other trademarks used on the Application that belong to third parties are used with permission and remain the intellectual property of the third party.

You may not:

  • modify or copy the layout or appearance of the application nor any computer software or code contained in it; and/or
  • decompile or disassemble, reverse engineer or otherwise attempt to discover or access any source code related to the application.

General

We will not be liable for any delay in performing any of our obligations under this Agreement if such delay is caused by circumstances beyond our reasonable control.

This Agreement will be governed by and interpreted in accordance with the laws of India. You irrevocably submit to the exclusive jurisdiction of the courts of India.

If any part of this Agreement is found to be void, unlawful or unenforceable then that part will be deemed to be severable from the balance of this Agreement and the severed part will not affect the validity and enforceability of any remaining provisions.

If we do not exercise or enforce any right or provision under this Agreement, it will not constitute a waiver of such right or provision. Any waiver of any provision under this Agreement will only be effective if it is in writing and signed by us.

Privacy and Personal Information

If you provide us with any personal information our Privacy Policy will govern how we will use or disclose that information. Please review and understand our Privacy Policy.

Written Communications

Applicable laws require that some of the information or communications we send to you should be in writing. When using our Platform, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our Platform. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Events Outside Our Control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of obligations under a Contract or an order (or for the failure to perform or delay in performance of any Suppliers’ obligations) that are caused by events outside our (or the relevant Supplier’s, as applicable) reasonable control ("Force Majeure Event").

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our (or the relevant Supplier, as applicable) reasonable control and includes in particular (without limitation) the following:

  • Strikes, lock-outs or other industrial action;
  • Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
  • Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
  • Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
  • Impossibility of the use of public or private telecommunications networks; and
  • The acts, decrees, legislation, regulations or restrictions of any government.

Our performance (and the relevant performance by any Supplier) under any Contract or order is deemed to be suspended for the period that the Force Majeure Event continues, and we (and the relevant Supplier) will have an extension of time for performance of the relevant obligations for the duration of that period. Where possible we will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which the obligations under the Contract or order may be performed despite the Force Majeure Event.

Entire Agreement

These terms and conditions and any document or policy expressly referred to therein constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of any Contract.

Nothing in this clause limits or excludes any liability for fraud.

Our right to vary this Terms and Conditions

We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.

Disclaimer

The use of our Services is entirely at your own risk. Changes are periodically made to our Platform and made be made at any time without notice to you.

We assume no liability or responsibility for any

  1. errors, mistakes, or inaccuracies of content;
  2. Personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our Platform or our Services;
  3. Any unauthorised access to or use of our secure servers and/or any and all personal information and/or financial information stored therein.

We do not warrant that our Platform will operate error-free or that our Platform and its server are free of computer viruses and other harmful goods. If your use our App results in the need for servicing or replacing equipment or data, then we shall not be responsible for those costs.